Swiss Jewelers, located at 4371 Glencoe Ave, Ste B3, Marina Del Rey, CA 90292, is a long-established jewelry store known for its engagement ring creation and repair services. Operating in Los Angeles County, this family-owned establishment has been praised for its expertise and a wide variety of options for custom jewelry. Customers appreciate the knowledgeable staff and owner Shaun, who is noted for his friendly demeanor and excellent craftsmanship, especially in creating unique engagement rings.
The store offers services that include jewelry repair, custom design, and watch services. Many customers have noted the personal attention they receive, with reports of same-day service for ring adjustments and battery replacements, making it a convenient choice for last-minute needs. However, there have been mixed experiences, with some reviews highlighting occasional rudeness from staff, especially regarding inquiries for free consultations.
Overall, Swiss Jewelers has received 100 reviews, painting a diverse picture of customer sentiment.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%
Best Review:
Allison praised Shauna for providing excellent service for her family's timepieces over the years, noting that their watches remain in excellent condition thanks to the regular servicing.
Worst Review:
Christine expressed her disappointment after receiving a poorly sized ring, stating that the experience with the owner was unprofessional and left her feeling frustrated.
**Opening Hours:**
- Friday: 10 am - 3 pm
- Saturday: 10 am - 3 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 am - 3 pm
- Wednesday: 10 am - 3 pm
- Thursday: 10 am - 3 pm
Staff Members:
- Shaun (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.