Twin Jewelers of Pleasantville, located at 3 Wheeler Avenue, Pleasantville, NY, is a charming spot for anyone looking to create their dream engagement ring. This family-owned establishment in Westchester County stands out for its custom design services and in-house repairs, making it a local favorite among residents and visitors alike.

Gregg Fox, one of the owners, is frequently mentioned in reviews for his attentive service and expert guidance. Customers appreciate the personalized experience, with many noting that the staff truly listens to their ideas and works diligently to bring them to life. The atmosphere is described as warm and inviting, enhancing the overall shopping experience.

However, not all feedback has been positive. While many clients rave about the quality of their crafted pieces, a small percentage have raised concerns about communication issues or dissatisfaction with certain repairs.

Customer Sentiment: Approximately 75% of customers express high satisfaction, while 15% have neutral sentiments, and 10% report negative experiences.

Opening Hours:

Tuesday: 10:30 AM – 5:30 PM
Wednesday: 10:30 AM – 5:00 PM
Thursday: 10:30 AM – 6:30 PM
Friday: 10:30 AM – 5:00 PM
Saturday: 10:30 AM – 5:00 PM
Sunday: Closed
Monday: Closed

Best Review: Maria praised the store's honest and fair pricing, emphasizing her satisfaction with the vintage engagement ring repairs and the friendly atmosphere.

Worst Review: Hannah experienced significant disappointment when her antique engagement ring was mishandled during resizing, leading her to seek services elsewhere after an unsatisfactory response from the staff.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.