T. Simon Jewelers, located at 69 S. Madison Ave. in Sturgeon Bay, WI, stands out as Door County's premier destination for engagement ring creation and comprehensive jewelry services. Known for its extensive selection of diamonds and colored gemstones, this family-run business, founded in 1997 by Tricia Simon, emphasizes personalized service, ensuring each customer receives the dedicated attention they deserve. The store features an in-house goldsmith and diamond setter, allowing for custom designs, repairs, and remounts tailored to each client's needs.
Customer feedback reflects a notable level of satisfaction, with positive sentiments often highlighting the beautiful workmanship and friendly service. Many reviews commend the store for its attentive staff and high-quality jewelry, showcasing T. Simon Jewelers' commitment to excellence. However, some reviews express disappointment regarding certain repair experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 11%
Negative: 6%
Highlight Reviews:
Best Review: Celina admired the store for its exceptional customer service and beautiful jewelry, emphasizing the down-to-earth atmosphere provided by the staff.
Worst Review: Debby reported frustration over a repair experience, stating that after being assured of the integrity of a repaired ring, a stone fell out shortly after purchase.
Store Hours:
- Tuesday to Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Closed Sunday and Monday
Staff Members:
- Tricia Simon, Owner
- Tracy Jorns, Manager
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 88.5%
Total Customer Feedback Reviewed: 21
Store Phone Number: 9207432206