G&H Jewelers, located at 26005 Point Lookout Rd, Leonardtown, MD 20650, is a family-owned jewelry store operating in St. Mary's County. They specialize in engagement ring creation and offer custom-designed jewelry services. With a reputation built since 1965, their knowledgeable staff is committed to delivering exceptional customer service.
The store has received a mixed response from customers with a total of 44 reviews. While many customers praised the staff for their professionalism and helpfulness in designing and selecting engagement rings, others reported negative experiences, particularly regarding service delays and pricing. Positive remarks highlight the store's quality designs and friendly atmosphere, while negative feedback often points to dissatisfaction with customer service or product issues.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Opening Hours:
| Day | Hours |
|-----------|--------------------|
| Monday | 9:30 AM - 7:00 PM |
| Tuesday | 9:30 AM - 7:00 PM |
| Wednesday | 9:30 AM - 7:00 PM |
| Thursday | 9:30 AM - 7:00 PM |
| Friday | 9:30 AM - 7:00 PM |
| Saturday | 9:30 AM - 5:00 PM |
| Sunday | Closed |
Staff members mentioned include Callie and other team members known for their expertise and client care.
Best Review: A customer noted that G&H Jewelers is their go-to for all their jewelry needs, praising the team for restoring family jewelry and creating unique engagement rings.
Worst Review: Another reviewer expressed disappointment over the lack of responsiveness when seeking a custom wedding band that did not match the engagement ring, feeling misled on the store's commitment to customer satisfaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 44