Ted's Gift & Jewelry, located at 4880 North Jefferson Street, Pulaski, NY, is a reputable jewelry store known for its exceptional engagement ring creation and services. The store has received a total of 42 reviews, reflecting a mix of customer sentiments. The owner, Edson Setzer, along with the manager Mike Pettingill, both bring over 30 years of experience in the jewelry business, ensuring knowledgeable and helpful service.

Customers commend the shop for its friendly atmosphere and expert craftsmanship, particularly praising the team for their ability to create beautiful custom engagement rings. Many reviews highlight the excellent customer service provided by the staff, with comments about their accommodating nature and quality of products. Positive feedback indicates that patrons feel valued and appreciate the personalized attention they receive during their jewelry purchasing experience.

However, a few negative reviews note issues regarding customer service responsiveness and occasional dissatisfaction with specific products. These reviews offer valuable insight, despite being less common than positive experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: Kelsey Allen noted that the team provides great service and an impressive range of products, expressing confidence in the store for all jewelry needs.
Worst Review: Kate Brown mentioned a negative encounter with a staff member, indicating rudeness during her interaction, which led her to decide against returning.

Operating Hours:
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 6 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Edson Setzer (Owner)
- Mike Pettingill (Manager)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.