Tena's Fine Diamonds and Jewelry, located at 14 N Forest Avenue, Hartwell, GA 30643, is a reputable jeweler specializing in engagement ring creation and a wide range of jewelry services. The store provides custom designs, repair services, and a variety of fine jewelry, including bridal, wedding, and anniversary collections. Customers appreciate the knowledgeable and friendly staff, with notable mentions of employees like Ariel and Maggie for their excellent service.
Tena's has gathered a total of 79 reviews, with a current operational status confirmed as open.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews commend the store for its great customer service, helpful staff, and beautiful selection of jewelry. Many reviewers express satisfaction with their overall experience and the quality of the services provided. However, a few negative reviews highlight issues with price discrepancies and communication challenges, particularly relating to repair costs.
Best Review: Kenny praised the store for its great service and friendly staff, emphasizing the welcoming atmosphere and positive experience.
Worst Review: Marissa shared a negative experience related to a significant price increase for a ring repair, feeling that her father, who is older, was taken advantage of during the transaction.
Opening Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Ariel, Maggie, Michelle, and Katie.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 79
Store Phone Number: 7063762776