Rick Terry Jewelry Designs, located at 131 Kelsey Ln Ste C, Lenoir City, TN 37772, operates in Loudon County and specializes in creating exquisite engagement rings along with offering various jewelry services. The store is known for its friendly staff, including master jeweler Rick Terry, who is dedicated to providing a personal touch in designing one-of-a-kind pieces. Customers have appreciated the quality craftsmanship and helpfulness, particularly in engagement ring creation, cleaning, and repair services.

However, there have been some concerns about the customer service experience, with reports of dissatisfaction regarding service attentiveness during visits.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 30%
Negative: 15%

Best Review:
Tyler praised the friendly and professional staff, expressing satisfaction with the royal treatment received during his visit.

Worst Review:
Linda highlighted a frustrating experience with poor customer service, noting dishonesty and unprofessional behavior from the staff during an engagement ring alteration.

Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.