Terry's Jewelry & Gifts, located at 134 NW 3rd St, Prineville, OR 97754, is a local jeweler well-regarded for its engagement ring creation and personalized service. With over 50 years of experience, the store prides itself on offering beautiful jewelry, quality gifts, and excellent service. Customers have praised the knowledgeable and friendly staff, particularly highlighting the exceptional service provided by Fay and her team. They specialize in engagement rings and custom orders, catering specifically to the needs of clients seeking unique pieces.

In terms of customer feedback, reviewers have noted a mix of positive and negative experiences. Many commend the helpful and accommodating nature of the staff, emphasizing their trustworthiness and expertise in jewelry repair and customization. However, some negative reviews mention issues with the quality of repairs and customer service after purchases, indicating a need for improved accountability in workmanship.

Overall Sentiment from Online Customer Reviews:
Positive: 75% | Neutral: 15% | Negative: 10%

**Opening Hours:**

| Day | Hours |
|----------|-------------------|
| Monday | 10:30 AM - 5:30 PM|
| Tuesday | 10:30 AM - 5:30 PM|
| Wednesday| 10:30 AM - 5:30 PM|
| Thursday | 10:30 AM - 5:30 PM|
| Friday | 10:30 AM - 5:30 PM|
| Saturday | Closed |
| Sunday | Closed |

**Staff:**
- Fay (Owner)

Best Review:
Pamela praised Terry's Jewelry & Gifts for its lovely ambiance and great customer service, particularly highlighting her appreciation for the owner's attentiveness.

Worst Review:
Andrea expressed dissatisfaction regarding a ring repair that was not completed properly, feeling that the store did not guarantee their work and was unhelpful in resolving the issue.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.