Terry's Jewelry & Gifts, located at 1995 Cedar St #7 in Holt, MI, is a beloved local destination for crafting personalized engagement rings and other fine jewelry. With a solid rating of 4.5 from 45 reviews, this establishment has been serving the community since 1998, offering over 30 years of combined experience in the jewelry industry.

The friendly and knowledgeable staff, led by Terry and his assistant Candy, are frequently praised for their exceptional customer service. They take the time to understand each customer's vision, guiding them through the selection and creation process with care. Many customers rave about the store’s ability to provide tailored options that fit various budgets, making the experience memorable and enjoyable. While most feedback is overwhelmingly positive, a handful of reviews point out some concerns regarding communication and the handling of specific requests.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% share neutral experiences and 10% report issues.

Opening Hours:
Monday to Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: Closed

Best Review: William admired the prompt service and excellent prices, stating he felt well taken care of throughout his visit.

Worst Review: Jane voiced her disappointment when she sought help for a simple repair but felt that her request was declined without a reasonable explanation.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.