Benjamin & Co. Fine Jewelry in Rancho Santa Margarita CA

Benjamin & Co. Fine Jewelry, located at 22421 Antonio Parkway #110 in Rancho Santa Margarita, CA, is a hidden gem in Orange County for those looking to craft the perfect engagement ring. This family-owned boutique has garnered over 50 reviews, showcasing their strong commitment to quality and customer satisfaction.

The store's owner, Janet, along with her friendly team, provides personalized service that sets them apart. Customers often rave about the patience and creativity the staff brings to the ring design process, ensuring that each piece reflects the unique vision of the couple. The warm atmosphere resonates with patrons, who appreciate how the team listens intently and guides them through the various options. While the majority of feedback is positive, a few isolated complaints note minor issues with timing or service disparities.

Customer Sentiment: Approximately 80% of customers report high satisfaction with their experiences, while 10% express neutral feelings, and another 10% mention specific service concerns.

Opening Hours:

Tuesday to Friday: 11:30 AM – 6:30 PM
Saturday: 12:00 PM – 5:00 PM
Monday and Sunday: Closed

Best Review: Lorne praised the exceptional service and craftsmanship, describing his experience as highly enjoyable and supportive throughout the engagement ring selection process.

Worst Review: Gloria was disappointed with the customer service during her visits, citing a lack of attention from the owner on multiple occasions, which left her feeling undervalued.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.