Gold Market Diamond Jewelers, located at 1610 Pace St Suite 1000, Longmont, CO 80504, specializes in custom engagement ring creation and offers a wide range of jewelry services. This family-owned business, operating since 2009 under the direction of Joe and Rose Faissal, is well-regarded for their expertise, especially in diamond engagement rings, custom designs, and personalized customer service.
The store is known for its extensive selection of fine jewelry, including diamonds, gold, and precious stones, along with repair services. Customers appreciate the attentive and knowledgeable staff, which contributes to a welcoming and friendly atmosphere. With over 144 reviews collected, the overall sentiment from the feedback reflects a positive experience for most visitors.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Positive reviews highlight the quality of the jewelry design, exceptional customer service, and the charm of the family-run operation. Customers frequently commend Joe for his skill in custom designs and attention to detail. Conversely, a few negative reviews mention isolated experiences of dissatisfaction regarding communication and repair services, showcasing that while most interactions are positive, there is room for improvement in certain situations.
Best Review:
Jerry praised the store as a great full-service jewelry place, emphasizing its honesty, friendly nature, and extensive offerings.
Worst Review:
Whitney expressed concerns about the pricing for setting a stone, feeling misled despite appreciation for the staff's knowledge.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Joe Faissal
- Rose Faissal
Positivity Score: 90%
Total Customer Feedback Reviewed: 144
Store Phone Number: 3038348981
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