4 C's Finecraft Jewelers, located at 307 Yale Avenue, Claremont, CA, is a beloved local jeweler renowned for creating custom engagement rings and providing excellent jewelry services. Situated in Los Angeles County, this family-owned business has been serving the community since 1999 and prides itself on a personal touch that makes every customer feel like part of the family.
Under the guidance of Tom Cerafice, the skilled team at 4 C's is committed to helping clients design unique, meaningful pieces. They offer a range of services including custom design, jewelry repair, and expert advice, tailoring each experience to the customer's needs. Patrons frequently commend the staff's friendliness and expertise, noting the supportive environment that fosters creativity in creating the perfect ring. However, some customers have reported occasional delays in communication, which can lead to frustration.
Customer Sentiment: About 85% of customers are highly satisfied, while 10% have expressed neutral feelings and 5% have encountered issues.
Opening Hours:
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Monday: Closed
Best Review: Lauren praised Tom for his extensive knowledge and friendly demeanor, noting that he took the time to educate her and her husband throughout the engagement ring selection process.
Worst Review: Keith mentioned dissatisfaction with communication regarding the need for regular inspections of his ring, which he felt should have been communicated more clearly at the time of purchase.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 37
Store Phone Number: 9096267777