Diamond District, located at 7995 Plaza Del Lago Dr, Estero, FL 33928, operates in Lee County and is a leading choice for engagement ring creation. With a commitment to exceptional customer service, the team at Diamond District specializes in crafting custom engagement rings tailored to individual preferences. The knowledgeable staff, including owners Jason and Todd, are praised for their personalized approach, ensuring clients feel valued and supported throughout the selection process. With a wide selection of GIA certified loose diamonds and various design options, they assist customers in choosing the perfect ring for their special moments.
Customer reviews, totaling 495, reflect a strong positive sentiment toward the jeweler's engagement ring services. Customers frequently commend the expertise and helpfulness of the staff while sometimes noting challenges with specific repair experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Lindsey highlighted the outstanding service when purchasing her engagement ring, mentioning the friendly and knowledgeable staff, particularly Oni, who was attentive and helped restore her ring beautifully after repairs.
Worst Review: Andrew expressed dissatisfaction with the service, stating that he felt ignored and not acknowledged during his visit, indicating that the staff's level of attention could be improved.
Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 12:00 PM - 5:00 PM
Staff Members:
- Jason Sherman
- Todd Schusterman
- Oni Montalvo
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.