The Golden Egg, located at 3685 Mount Diablo Blvd Suite 211, Lafayette, CA 94549, operates as a reputable jewelry buyer, with a focus on creating stunning engagement rings. They are known for their personalized service and exceptional customer care, particularly from Tal, the manager. The store specializes in purchasing scrap gold, loose diamonds, and various types of jewelry, making it a go-to destination for those looking to sell or create elegant engagement rings.
Customer reviews reflect a general sense of satisfaction, with a rating of 4.4 out of 5 based on 8 reviews. Many clients have praised the staff's knowledge and the fair pricing offered, indicating that Tal provides a relaxed atmosphere without pressure to sell. However, some customers expressed concerns about discrepancies in appraisals compared to other jewelers.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 12%
Negative: 13%
**Opening Hours**:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members**:
- Tal Y. (Manager)
Best Review:
A customer highlighted their positive experience with Tal, noting his low-pressure approach and fair pricing when selling jewelry. They appreciated the welcoming atmosphere and expressed confidence in returning for future business.
Worst Review:
Another customer expressed disappointment regarding a significant appraisal discrepancy for their grandmother's ring compared to an estimate they received elsewhere, feeling uncertain about the pricing offered by The Golden Egg.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 81%
Total Customer Feedback Reviewed: 12