The Jewelry Broker, located at 115 Monmouth Rd, West Long Branch, NJ 07764, is a jeweler known for its custom engagement ring creation services and repair offerings. The shop is open Tuesday through Friday, from 10 AM to 5 PM, and Thursdays from 10 AM to 6 PM, while remaining closed on Sundays and Mondays. For inquiries, customers can reach them at (732) 542-6200.
Customer reviews present a mixed atmosphere about the shop, with a total of 9 reviews considered. A portion of customers appreciates the quality of work, noting the craftsman's fairness and kindness in pricing. Positive feedback often highlights the excellent craftsmanship of engagement rings and the affordability of the services offered. Conversely, there are significant concerns raised regarding customer service, with instances reported of rude interactions and perceptions of being treated poorly, leading some customers to advise others to avoid the store.
Overall Sentiment from Online Customer Reviews:
Positive: 44%
Neutral: 11%
Negative: 45%
Best Review:
Delores noted the jeweler's exceptional work and kindness, recommending the store for repair services and custom pieces.
Worst Review:
Nyctophilia described a troubling experience, feeling the jeweler acted rudely and suspected some reviews were not genuine, expressing intentions not to return.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------------|
| Tuesday 10 AM–5 PM |
| Wednesday 10 AM–5 PM |
| Thursday 10 AM–6 PM |
| Friday 10 AM–5 PM |
| Saturday Closed |
| Sunday Closed |
| Monday Closed |
Staff members mentioned include Mat, a craftsman noted for his work.
Positivity Score: 49.5%
Total Customer Feedback Reviewed: 9
Store Phone Number: 7325426200