The Jewelry Center, located at 1463 Atwood Ave #D, Johnston, RI, operates in Providence County and is renowned for its engagement ring creation and exceptional customer service. With a solid rating of 4.4 based on 34 Google reviews and 3.9 from 11 Yelp reviews, this jeweler is noted for offering a large selection of fine jewelry, including engagement rings, wedding bands, and diamond earrings. The shop also specializes in custom designs and jewelry repairs, ensuring all work is done on the premises. Notably, David Santilli and his team are frequently praised for their expertise and customer-focused approach.

The reviews reflect a mixed atmosphere among customers. Positive feedback highlights the high-quality craftsmanship, fair pricing, and personalized service provided by the staff. Some customers express satisfaction with custom designs, noting that the jewelry crafted meets their desires and exceeds expectations. However, the store has also faced criticism regarding customer service, particularly related to repair pricing and specific negative experiences with returns and diamond settings.

Overall Sentiment from Online Customer Reviews:
Positive: 70%, Neutral: 10%, Negative: 20%

Hours of Operation:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Monday: Closed
- Sunday: Closed

Staff Members:
- David Santilli

Best Review:
The best reviews commend the Jewelry Center for its exceptional quality in custom design and repairs. Customers appreciate the knowledge and support from the staff, particularly highlighting how David was able to create stunning engagement and wedding rings that met their dreams.

Worst Review:
On the other side, a customer expressed disappointment regarding an engagement ring repair where a diamond fell out shortly after the work was completed. They noted a lack of accountability from the owner, which resulted in significant dissatisfaction.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.