The Jewelry Clinic is a reputable jewelry store located at 633 Old Country Road, Riverhead, NY 11901. This family-owned business has been providing exceptional services since 1990 and specializes in creating beautiful engagement rings along with a variety of other jewelry services. With a highly knowledgeable team led by Al, customers can expect expert guidance in engagement ring design, custom jewelry creation, watch repairs, and jewelry appraisals.

In a review analysis of 106 customer reviews, the majority express satisfaction with the quality of service and craftsmanship at The Jewelry Clinic, highlighting the team’s friendliness and expert knowledge. However, a few negative experiences were noted, primarily regarding issues with product quality and customer service interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Tuesday: 10 AM - 5:30 PM
- Wednesday: 10 AM - 5:30 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5:30 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Al

Best Review: A customer named Mackenzie praised The Jewelry Clinic for redesigning her heirloom ring into a stunning engagement ring, expressing gratitude for the beautiful work and recommending their services for jewelry repairs and custom designs.

Worst Review: Helen expressed disappointment after purchasing a watch that stopped working shortly after, stating that she received unsatisfactory service when she sought assistance about the issue.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.