The Jewelry Doctor, located at 20 City Blvd W, Orange, CA 92868, offers a range of jewelry services with a particular focus on custom engagement ring creation. With a notable number of 58 total reviews, customer feedback paints a varied picture of experiences.

The establishment is managed by William, who has received accolades for his personable service and expertise in creating breathtaking engagement rings. Many customers commend the friendly and helpful staff, highlighting their willingness to work closely with clients to design unique pieces that capture the essence of love.

However, there are also concerns raised in the reviews, particularly regarding customer service inconsistencies and issues with repairs or resizing work. Some clients have expressed frustration over delays, pricing discrepancies, and dissatisfaction with finished products. While most customers appreciate the quality craftsmanship, a few have reported negative experiences that raised concerns about the reliability of service.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 15%
Negative: 17%

Opening Hours:
- Monday to Saturday: 11:00 AM - 6:00 PM
- Sunday: 11:00 AM - 5:00 PM

{Best Review:} A customer named Kim praised William for a stunning custom engagement ring creation, which not only met but exceeded expectations, leaving a lasting impression of excellence.

{Worst Review:} A reviewer named Marilyn expressed disappointment over poor resizing of a ring, which resulted in scratches and a missing diamond, leading to a troubling experience that they would not recommend.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.