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The Jewelry Link, located at 502 New Friendship Rd, Howell, NJ 07731, is a family-owned jeweler known for its exceptional engagement ring creation services. With over three decades of experience in the industry, it offers a personalized approach to each customer, ensuring that every engagement ring is a unique symbol of love. The store is well-regarded for its intricate craftsmanship and attention to detail, making it a trusted destination for couples looking to create or redesign their dream rings. The knowledgeable owner, Craig, along with his team, is dedicated to providing high-quality service and ensuring customer satisfaction.
Operating as a gem of Monmouth County, The Jewelry Link not only specializes in custom-designed engagement rings but also offers jewelry repair, free appraisals, and purchasing services for gold, silver, and platinum. The store has a solid reputation for its friendly atmosphere, allowing customers to feel at ease during their significant jewelry decisions.
Reviews have highlighted both positive and negative experiences, showcasing a range of customer sentiments. Positive feedback includes praise for the store's friendly staff, exceptional service, and the ability to handle custom requests effectively. However, some customers have expressed dissatisfaction regarding pricing and repair quality.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%
Best Review: A customer praised Craig for his knowledgeable and accommodating service, highlighting his ability to create timeless pieces and transform heirloom items beautifully.
Worst Review: Another review criticized the store for an expensive and unsatisfactory engagement ring reset, mentioning issues with missing diamonds and poor craftsmanship.
Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 60
Store Phone Number: 7323704840
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