The Jewelry Loft, located at 643 Stokes Rd, Medford, NJ 08055, is renowned for its exceptional engagement ring creation and repair services. Customers have appreciated the expertise of the master jeweler, Michael Grass, who has over 40 years of experience in the industry. The store offers a range of services that include custom designs, expert repairs, appraisals, and an impressive collection of diamond jewelry. The environment is noted for being welcoming and personable, which enhances the overall purchasing experience, especially when selecting an engagement ring.

Over the course of 11 reviews analyzed, sentiments about The Jewelry Loft have been largely positive, reflecting a strong reputation in the Medford area. Positive reviews highlighted the store's attentive service, high-quality craftsmanship, and the trustworthiness of the owner and staff. However, there was a negative review concerning a custom jewelry order that did not meet expectations, although it was reported that the situation was resolved amicably.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 9%
Negative: 9%

**Opening Hours:**
- Tuesday: 11 AM - 6 PM
- Wednesday: 11 AM - 6 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Michael Grass (Owner)

Best Review:
A customer named Kim praised the store for its outstanding service and the jeweler’s ability to restore her faith in humanity by providing exceptional care while repairing her cherished piece of jewelry.

Worst Review:
Mark expressed dissatisfaction, as he claimed he pre-paid for a custom jewelry piece that was never delivered, and he faced challenges in obtaining a refund. However, this review stated that the situation was resolved to the customer's satisfaction afterward.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*