The Jewelry Repair Shop in Ossining, NY, is a commendable choice for those in need of custom engagement ring creation and fine jewelry repairs. Located at 144 S Highland Ave, this establishment has garnered significant attention, reflected in the 20 reviews reviewed from various platforms. The shop is known for its skilled craftsmanship, particularly under the expertise of its owner, Eduardo, who has been recognized for his professionalism and attention to detail.

Customers often highlight the shop's ability to handle intricate jewelry tasks including crafting bespoke engagement rings, watch repairs, chain de-tangling, and stone setting. Many note their satisfaction with the quality of service and reasonable pricing, making it a go-to destination for jewelry repair needs in Westchester County.

However, some reviews mention instances of less-than-ideal customer interactions, where individuals reported feeling dismissed or dealt with rudely. Despite this, the overall feedback reflects a strong appreciation for the craftsmanship and reliable service provided.

Operating hours are as follows:

| Day | Hours |
|-----------|--------------|
| Tuesday | 10 am – 6 pm |
| Wednesday | 10 am – 6 pm |
| Thursday | 10 am – 7 pm |
| Friday | 10 am – 6 pm |
| Saturday | 10 am – 6 pm |
| Sunday | Closed |
| Monday | Closed |

### Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

### Best Review:
Helayne mentioned the delightful experience she had working with Eduardo, praising his skills as a master jeweler and the reasonable prices for services.

### Worst Review:
Jonathan expressed his disappointment with the owner's demeanor, describing a rude interaction which led him to leave without the desired service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*