The Karat Patch, located at 1003 E FM 700, Big Spring, TX 79720, is a well-regarded jeweler specializing in engagement ring creation and offering a range of custom jewelry services. With a focus on handcrafted, one-of-a-kind designs, this jewelry store is particularly noted for its meticulous craftsmanship and exceptional customer service. The owner, Jay Phinney, has received commendations for his expertise and personalized service, making the store a preferred choice for many looking to design their engagement rings.

In examining 18 customer reviews, a positive sentiment emerges regarding the store's quality and staff responsiveness. Customers frequently highlight the store's capability to create stunning and unique engagement rings, demonstrating a commitment to meeting client expectations. Positive feedback emphasizes the friendly atmosphere, quality of gems, and prompt service for repairs. However, there are occasional criticisms regarding specific pricing concerns, with one reviewer expressing dissatisfaction about the appraisal value of a purchased bracelet.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed

Staff: Jay Phinney

Best Review:
Jason praised The Karat Patch for its friendly service and great quality jewelry, emphasizing the positive experience with the engagement ring creations.

Worst Review:
David raised concerns about a jewelry purchase, feeling that a bracelet bought was overly appraised, leading to disappointment over perceived value.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.