Masters Touch Jewelers is a reputable jewelry store located at 1405 Main St, Palmer, MA 01069, with a phone number of (413) 283-6770. Known for its exceptional craftsmanship and personalized service, this establishment specializes in creating custom engagement rings tailored to each couple's unique style and budget. The owner and staff are noted for their friendly demeanor and professionalism, making the process of selecting or designing an engagement ring a pleasant experience.

Positive reviews highlight the outstanding customer service, fair pricing, and the owners' willingness to bring customers' visions to life, particularly in custom jewelry design. Reviewers frequently mention the high quality of repairs and the warm, inviting atmosphere of the store. However, some minor critiques note that the selection may not be as extensive as larger chain stores.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%

Customer feedback indicates a warmly positive ambiance surrounding Masters Touch Jewelers, with many customers returning for repeat business due to their pleasant experiences.

Best Review: A customer appreciated the exceptional service provided by Joe, commenting on his great personality and quick turnaround when having clasps replaced on silver necklaces.

Worst Review: No negative reviews found during the review process.

Opening Hours:
- Wednesday: 10:30 AM – 6 PM
- Thursday: 10:30 AM – 6 PM
- Friday: 10:30 AM – 6 PM
- Saturday: 10:30 AM – 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10:30 AM – 6 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.