The Sapphire Gallery, located at 115 E Broadway, Philipsburg, MT 59858, offers an exceptional selection of sapphire jewelry and specializes in custom engagement ring creation. With a long-standing presence since 1992, this jewelry store combines the art of sapphire mining and expert craftsmanship to provide customers with unique and high-quality pieces. The store offers services like heat treating, faceting, and the opportunity to mine for your own sapphires, which adds an interactive element to the shopping experience.
Customer reviews have highlighted the friendly and knowledgeable staff, with particular mention of staff member Holly, who has garnered praise for her professionalism and sense of humor. However, some reviews have pointed out instances of unwelcoming service toward younger customers and those accompanied by service animals.
Overall Sentiment from Online Customer Reviews:
- Positive: 62%
- Neutral: 23%
- Negative: 15%
Highlight Reviews:
Best Review: A customer praised the helpful and attentive service provided by the staff during their visit, expressing satisfaction with finding the perfect ring for a special occasion. This sentiment reflects the overall positive experiences many have shared about the Sapphire Gallery.
Worst Review: Another reviewer expressed disappointment due to feeling ignored upon entering the store, noting that they were overlooked while the staff tended to other customers, which impacted their shopping experience negatively.
**Opening Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: 10 AM - 5 PM
Staff members mentioned include Holly.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 73.5%
Total Customer Feedback Reviewed: 62
Store Phone Number: 4068593236