The Smithville Jeweler in Galloway, NJ, has been a trusted destination for creating and customizing engagement rings for over 40 years. Located at 1 N New York Rd #37, this family-owned business prides itself on exceptional customer service and an extensive range of jewelry options, including lab-grown diamonds and vintage pieces. The knowledgeable staff is praised for their honesty and helpfulness, ensuring that each customer feels valued and understood throughout the ring creation process.
Operating in Atlantic County, The Smithville Jeweler offers services such as ring resizing, stone replacement, and custom designs, making it a go-to for engagement rings. The atmosphere is described as friendly and welcoming, with many customers noting the quaint charm of the shop. However, there are some mentions of inconsistencies in service quality among individual staff members, with a few negative experiences regarding repairs and communication.
Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 20%
Negative: 17%
Highlight Reviews:
Best Review: Greg praised The Smithville Jeweler for its great quality and selection, along with the family-friendly service that stands out in his experience.
Worst Review: Marie felt uneasy about the service she received during a watch sizing, describing the staff as odd and unprofessional, which left her with a negative impression.
Hours of Operation:
- Tuesday: 11 am – 5:30 pm
- Wednesday: 11 am – 5:30 pm
- Thursday: 11 am – 5:30 pm
- Friday: 11 am – 6:30 pm
- Saturday: 11 am – 6:30 pm
- Sunday: 11 am – 5 pm
- Monday: 11 am – 5:30 pm
Staff Members Mentioned: None specified.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 73%
Total Customer Feedback Reviewed: 45
Store Phone Number: 6094040100