The Stone Jewelers, Boone, NC
The Stone Jewelers, located at 240 Shadowline Drive, Suite A7, Boone, NC 28607, is a well-regarded establishment in Watauga County that specializes in fine jewelry and engagement ring creation. Known for its exceptional customer service, the store has received numerous reviews that highlight the professionalism and expertise of owner Ronnie Wilson and his staff. With over fifty years in business, The Stone Jewelers offers a variety of services, including custom jewelry design, repair services, and a wide selection of engagement rings and wedding bands.
The sentiment from online customer reviews shows a generally positive atmosphere, with approximately 72% of reviews reflecting Positive feedback, 19% Neutral, and 9% Negative responses.
Positive reviews often praise the knowledgeable and friendly staff, as many customers report personalized attention during the ring selection process. The ability to customize engagement rings and the thorough explanations provided by employees have been particularly well-received.
On the other hand, some customers have expressed dissatisfaction regarding communication issues, particularly concerning delays in service. Notably, there were instances where repairs took longer than expected without updates provided to the customers.
Best Review: A customer named Cindy conveyed her satisfaction with The Stone Jewelers, stating that she has received multiple compliments on her rings, showcasing the quality and design from this store.
Worst Review: A customer named Marci shared her frustration with the customer service, citing a negative experience when she called for a jewelry repair and felt dismissed by the staff.
**Operating Hours**:
- Monday: 11:00 am - 5:00 pm
- Tuesday: 11:00 am - 5:00 pm
- Wednesday: Closed
- Thursday: 11:00 am - 5:00 pm
- Friday: 11:00 am - 5:00 pm
- Saturday: Closed
- Sunday: Closed
**Staff Members**: Ronnie Wilson (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
