The Thomas Co. Jewelers, located at 37 S Idaho St, Dillon, MT 59725, is known for its unique and personalized approach to engagement ring creation. With a history dating back to 1892, it stands as one of the oldest continuously operating jewelry stores in Montana. Customers frequently praise the knowledgeable staff, especially Caitlin, who offers exceptional service and strives to accommodate clients' preferences. The jeweler specializes in custom-designed pieces and offers repair services.

However, some recent reviews have raised concerns regarding the reliability of service and timeliness, particularly with ring repairs and orders. While many customers appreciate the friendly environment, others express frustration over delays and inconsistent service.

Overall Sentiment from Online Customer Reviews:
Positive: 56%
Neutral: 20%
Negative: 24%

**Opening Hours:**
- Tuesday: 9 am – 5:30 pm
- Wednesday: 9 am – 5:30 pm
- Thursday: 9 am – 5:30 pm
- Friday: 9 am – 5:30 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 9 am – 5:30 pm

**Staff Members:**
- Caitlin

Best Review:
A customer highlighted Caitlin's excellent service, mentioning her helpfulness and ability to remember personal preferences, making the experience uniquely tailored.

Worst Review:
A reviewer expressed frustrations about having a ring repaired, noting significant delays and that the repair was not executed properly, leading them to seek services elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*