Hannoush Jewelers, located at 7 Neponset St, Worcester, MA 01606, offers a diverse array of jewelry services, particularly specializing in engagement ring creation. This establishment, part of the Hannoush franchise, has been noted for its extensive selection of engagement rings and custom designs that cater to unique customer preferences. Customers have prompted a variety of sentiments regarding their experiences.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 40%
Neutral sentiment: 20%
Negative sentiment: 40%

Positive reviews highlight the exceptional customer service, particularly a situation where a customer praised a staff member for generously changing a watch battery at no charge and offering wonderful service. However, other reviews reflect significant dissatisfaction; customers have noted poor service, with complaints about mishandling repairs and lack of communication regarding the status of items.

Best Review: Lori commended the friendly and accommodating nature of the staff, particularly appreciating a positive experience with a watch battery replacement that was offered free of charge.

Worst Review: Jane expressed frustration over her experience with a watch repair, criticizing the staff for damaging her watch and refusing to take responsibility, ultimately leading to a heated confrontation.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Hours were not provided in the accessible information.

Staff Members:
- Robere Thomas, District Manager