George Thompson Diamond Co, located at 309 W Ventura Blvd #D in Camarillo, CA, is a well-known destination for creating custom engagement rings. This family-owned jewelry store, part of Ventura County’s vibrant local community since 1977, is celebrated for its personalized approach and strong emphasis on customer satisfaction.
Led by George and his team, including notable staff members like Misty and Sue, the store is dedicated to helping customers navigate the process of designing their unique rings. The staff is frequently praised for their friendly demeanor and willingness to guide clients through every detail, ensuring a fulfilling experience whether crafting a completely custom piece or selecting from their extensive collection. Many customers appreciate the focus on quality craftsmanship, offering a wide range of diamond options that cater to various aesthetics and budgets. However, some feedback indicates that experiences can vary, with reports of inconsistent service and occasional miscommunication.
Customer Sentiment: About 75% of customers express high satisfaction with their engagement ring creation experience, while roughly 15% have reported neutral feelings, and another 10% encountered issues.
Opening Hours:
Monday to Saturday: 10:00 AM – 5:30 PM
Sunday: Closed
Best Review: Bob shared his long-standing loyalty to George Thompson, praising the warmth and attentive service he consistently receives, making him feel like part of the family.
Worst Review: Janine expressed disappointment with the handling of her repair order, noting that her bracelets were returned uncompleted after a prolonged wait, which led her to vow not to return.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 410
Store Phone Number: 8054850337