Thompson's Custom Jewelry & Repair, located at 6642 Nieman Rd, Shawnee, KS 66203, is a family-owned jeweler well-known for its exceptional engagement ring creation and repair services. With over 30 years of experience, John Thompson and his son Johnny lead a team committed to customer satisfaction and high-quality craftsmanship. The shop offers a range of services, including custom jewelry design, repair, ring resizing, and more, consistently treating customers like family.
With a total of 264 reviews, the overall sentiment from online customer reviews is overwhelmingly positive, showcasing a dedication to friendly service and quality work. Positive reviews highlight the store’s quick turnaround times, exceptional customer service, and the expertise in creating beautiful custom rings. Customers frequently commend the warm atmosphere, often mentioning the welcoming presence of the shop's dogs.
Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%
Best Review:
Uttam praised the jeweler for its impressive service and wallet-friendly pricing, emphasizing the friendly treatment received.
Worst Review:
Stephanie was dissatisfied, mentioning that her ring repair took longer than expected, contributing to her frustration.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 1 PM
- Sunday: Closed
Staff Members:
- John Thompson
- Johnny Thompson
Positivity Score: 95.5%
Total Customer Feedback Reviewed: 264
Store Phone Number: 9137668875