Thompson's Jewelry is a reputable julery store located at 255 E Main St, Batesville, AR 72501. This family-owned business has been serving the community since 1924 and specializes in engagement ring creation, providing expert jewelry and watch repairs. Customers appreciate their extensive selection of fine jewelry and watches, including popular brands such as Seiko. The store prides itself on offering exceptional customer service, describing a welcoming atmosphere and knowledgeable staff.
An analysis of online reviews indicates a mixture of sentiments. Customers frequently highlight the friendliness and professionalism of the staff, along with prompt service and competitive prices. However, there have also been complaints regarding customer service responsiveness and organization in the store.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
The total number of reviews examined to create this overview is 61.
Best Review:
Victoria praised Thompson's Jewelry for their timely service, noting her merchandise was delivered exactly when promised and in perfect condition.
Worst Review:
Christopher expressed disappointment, stating that his cherished bracelet was ruined during service, along with poor customer handling regarding its conditions.
Operating Hours:
- Monday: 9 AM – 5 PM
- Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 5 PM
- Thursday: 9 AM – 5 PM
- Friday: 9 AM – 4 PM
- Saturday: Closed
- Sunday: Closed
Staff Members: Not specified.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 61
Store Phone Number: 8707937136
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.