Thornwood Jewelers, located at 968 Broadway, Thornwood, NY 10594, operates in Westchester County and is well-regarded for its custom engagement ring creation services. The jeweler, led by John Armak, boasts over 40 years of experience in the industry. The store is known for crafting one-of-a-kind designs and offers a variety of services, including jewelry and watch repairs, appraisals, resizing, and the purchase of gold, diamonds, and luxury watches. With a focus on honesty and satisfaction, the reviews reflect a strong commitment to customer service.

Customers have shared a total of 10 reviews, with sentiments appearing largely positive. The overall sentiment from online customer reviews is as follows:

- Positive: 80%
- Neutral: 10%
- Negative: 10%

Positive reviews commend the jeweler's ability to create beautiful and unique engagement rings and the personalized service provided by John. Customers highlight timely service, craftsmanship, and a welcoming atmosphere.

Negative reviews mention occasional concerns regarding wait times, suggesting that improvements could be made in efficiency during busy periods.

Best Review: A customer named Kathi praised the jeweler for resetting a family diamond and creating a stunning engagement ring from her engagement diamond, expressing immense satisfaction with the outcome.

Worst Review: A negative review from an unnamed customer pointed out issues with longer wait times, suggesting that the process could be more efficient.

Operating Hours:
- Monday: 10:30 AM - 5:00 PM
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: 10:30 AM - 2:30 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.