Thorpe & Company Jewellers, located at 501 4th St, Sioux City, IA 51101, is a well-established jewelry store known for its engagement ring creation and exceptional customer service. With a history spanning over 120 years, the store has garnered a substantial reputation in the community. Customers appreciate the hands-on approach of the staff, particularly praising the expertise of Rusty Clark and Joe Rarrat, who are dedicated to ensuring every client finds the perfect engagement ring tailored to their vision.
The store offers a range of services, including custom jewelry design, repair, and appraisal, alongside a selection of exquisite fine gifts and culturally-inspired pieces. Customers have applauded the team's commitment, highlighting their integrity and personalized attention without pressure during the buying process.
Overall, Thorpe & Company has received a total of 96 reviews, showcasing a mix of sentiments from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews commonly note the welcoming atmosphere and the expertise of the staff, while negative feedback is rare and tends to focus on isolated experiences. The overwhelming sentiment reflects satisfaction with the service quality and product offerings.
Best Review:
Tom Beightol highlighted the first-class quality and service at Thorpe & Company, stating that there's none better in the area.
Worst Review:
Ross Nagel expressed disappointment, mentioning that he found the owner rude and unprofessional, which colored his perception of the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| **Opening Hours** |
|-----------------------|
| By Appointment Only |
Staff Members:
- Rusty Clark
- Joe Rarrat
Positivity Score: 90%
Total Customer Feedback Reviewed: 96
Store Phone Number: 7122587501