Tiffany Jewelers, located at 179 W Main St, Xenia, OH 45385, has established itself as a cherished local destination for custom engagement rings and jewelry services. This family-owned business has been serving the Xenia community since 1848, initially starting as an optometrist and variety store before becoming a dedicated jewelry shop in 1879. The owner, Tom Swigart, along with manager and gemologist Dawn Rader, create a warm and welcoming atmosphere where customers feel valued.
The store offers a range of services beyond just sales, such as jewelry repair, custom design, and engraving. Patrons often rave about the personalized experience they receive, with many highlighting the knowledgeable staff's ability to turn their ideas into beautiful, unique pieces. Customer reviews show a strong sentiment towards their craftsmanship and attention to detail, with many returning for repairs and new purchases alike.
Customer Sentiment: Approximately 85% of customers report a highly satisfying experience, while about 10% feel neutral, and 5% express concerns regarding their service.
Opening Hours:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed
Best Review: Kelly praised Tiffany Jewelers for their exceptional customer service, noting that the team worked tirelessly to create her custom-sized engagement ring, exceeding her expectations.
Worst Review: A customer named Julie expressed her dissatisfaction with a perceived lack of assistance during her visit, feeling that the staff appeared irritated and unwilling to help.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 143
Store Phone Number: 9373723161