Tobin Jewelers, located at 3502 South Moorland Road, New Berlin, WI 53151, is a family-owned establishment with a remarkable legacy in jewelry design, particularly known for their engagement ring creations. They offer a comprehensive range of services including custom jewelry, ring resizing, and jewelry repairs. The business is run by the Tobin family, with staff members Rob and Steve Tobin actively involved in helping clients select the perfect engagement rings and other jewelry pieces.

Operating in Waukesha County, Tobin Jewelers has garnered varying feedback from customers. The store's hours are as follows:

| Day | Hours |
|-----------|--------------------|
| Tuesday | 10 am - 5 pm |
| Wednesday | 10 am - 5 pm |
| Thursday | 10 am - 5 pm |
| Friday | 10 am - 5 pm |
| Saturday | 10 am - 4 pm |
| Sunday | Closed |
| Monday | Closed |

Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Positive reviews often highlight the exceptional customer service and the quality of craftsmanship. Customers appreciate the knowledgeable staff who guide them through the engagement ring selection process, making them feel comfortable and well-informed. Negative reviews, however, report issues related to customer service and repair outcomes, with some expressing dissatisfaction regarding miscommunications about repairs and product quality.

Best Review: A customer praised the exceptional service provided by Tobin Jewelers, stating that all staff were attentive and helpful during the process of selecting an engagement ring, greatly enhancing the experience.

Worst Review: One review detailed a negative experience with a jewelry repair, where the customer alleged that their valuable stone was discarded without their knowledge. This incident led to significant dissatisfaction regarding the communication and handling of their item.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.