Toll's Jewelers, located at 2126 E County Line Road in Huntingdon Valley, PA, has built a solid reputation in the local community since its establishment in 1938. This family-owned store specializes in engagement ring creation and offers a wide range of services, including custom jewelry design, expert repairs, and appraisals. Known for their friendly and knowledgeable staff, including Les Toll and his wife Wende, customers often rave about the personalized attention they receive while navigating their choices.
The store is highly regarded for its gentle approach to making each customer's experience special, placing a strong focus on creating meaningful rings that reflect individual stories. Many patrons appreciate the extensive selection available, with one customer noting that the team worked tirelessly to help them find the perfect engagement ring. While the majority of reviews lean toward the positive, a few customers reported occasional delays in service or miscommunication regarding timelines.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while about 10% have had neutral feelings, and another 10% have mentioned issues such as service delays.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: 11:00 AM – 4:00 PM
Best Review: Braden appreciated Toll's extensive selection and the complimentary battery replacement service he received, which reflected the shop's dedication to customer care.
Worst Review: A few customers, like Rob, mentioned dissatisfaction with the timing of their orders and felt that better communication from the staff could have enhanced their experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 19
Store Phone Number: 2153960930