Tom Poe Diamonds, located at 1343 Garrett St Ste B in Enumclaw, WA, is a well-respected jeweler in King County, specializing in the creation of custom engagement rings and providing a wide range of jewelry services. With a commitment to quality craftsmanship, they offer professional jewelry repair as well as an impressive selection of fine diamonds, both loose and mounted. The store is known for its welcoming atmosphere, with staff dedicated to ensuring customer satisfaction.
While the store has garnered significant praise for its exceptional customer service and friendly staff, indicating a strong local following, recent updates suggest that Tom Poe Diamonds has officially retired. Many customers express gratitude for the store's services over the years, highlighting the professional work and personalized experiences they received. However, some concerns about the reliability of business operations may arise given the closure.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Highlight Reviews:
Best Review: A customer admired the exceptional customer service at Tom Poe Diamonds, mentioning that every interaction felt warm and personal, likening it to a visit with family.
Worst Review: A customer reported a negative encounter, describing the manager as rude when presenting a concern about a ring's authenticity, feeling dismissed without due consideration.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Hours of Operation |
|-----------------------|
| Monday to Friday: 9:00 AM - 5:30 PM |
| Saturday: 9:00 AM - 5:30 PM |
| Sunday: Closed |
Staff members mentioned include Tom Poe as the owner.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 90
Store Phone Number: 3608022200