Top Custom Jewelers, located at 143 Troy Schenectady Rd, Watervliet, NY, serves as a charming destination for couples looking to create their dream engagement rings. Situated in Albany County, this jewelry store is well-known for its custom design services, making it a popular choice among locals.

Rafi Topalian, the owner and a well-regarded figure in the community, is frequently highlighted for his approachable personality and genuine care for customers. With a focus on individual needs, Rafi is adept at guiding clients through the engagement ring creation process, ensuring that every detail is considered. Reviews often underscore the friendly atmosphere and personal touches that make each visit special, even attracting compliments about Rafi's unique talent as "the singing jeweler."

Customer Sentiment: Approximately 70% of patrons express high satisfaction, while 20% have neutral experiences and 10% report issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Derek appreciated the attentive service and craftsmanship when selecting his engagement ring, noting that Rafi made sure everything was perfect.

Worst Review: M expressed disappointment in the store's organization and felt undervalued during their visit, stating that the atmosphere was cluttered and uninviting.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.