Top Dollar Jewelry and Loan is a family-owned pawn shop located at 151 W Main St, Albemarle, North Carolina, operating since 1981. They specialize in creating custom engagement rings and offer a variety of jewelry-related services. With a rating of 2.9 based on 18 reviews, customers mention both positive and negative experiences about their interactions with the staff.

Overall Sentiment from Online Customer Reviews:
Positive: 30%
Neutral: 20%
Negative: 50%

Positive reviews highlight the friendly nature of the staff and the helpfulness provided during the buying process. Customers appreciate the unique selection of items available, especially when searching for a special gift or engagement ring.

Conversely, negative feedback consistently points to issues with customer service, describing the staff as rude and unprofessional. Some customers specifically noted dissatisfaction with the way their items were valued or the lack of compassion shown during transactions.

Operating Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed

Best Review: Noneya Business praised the friendly staff and highlighted the inviting atmosphere, stating that the shop is worth a visit for anyone in the area looking for unique items.

Worst Review: Chase Palmer expressed frustration over the rude service encountered during his visit, indicating that the owner was particularly unaccommodating and lacked empathy.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.