Top Shelf Jewelry, located at 152 Canal St, Ellenville, NY 12428, is a charming boutique in Ulster County known for its unique and creative engagement ring design services. With a warm and welcoming atmosphere, the store has garnered a total of 27 reviews, reflecting a mix of sentiments from customers.
The owner, Barbara, is often praised for her creativity and personal touch, with many customers highlighting her passion for up-cycling and unique jewelry offerings. The store features vintage and handmade pieces, making it a great option for those seeking distinctive engagement rings. Customers appreciate the diverse selection of jewelry and vintage clothing, often finding unique treasures that catch their eye.
However, there have been some criticisms as well. A few reviewers expressed dissatisfaction regarding customer service and product inventory. While some customers noted the owner's controversial comments, others countered with positive remarks about her friendly demeanor and valuable assistance during their visits.
Overall Sentiment from Online Customer Reviews:
- Positive: 74%
- Neutral: 7%
- Negative: 19%
Opening Hours:
- Friday: 11:30 AM – 9:00 PM
- Saturday: 11:30 AM – 9:00 PM
- Sunday: 11:30 AM – 6:00 PM
- Monday: Closed
- Tuesday: Closed
- Wednesday: 11:30 AM – 6:00 PM
- Thursday: 11:30 AM – 6:00 PM
Best Review: A customer named Anita praised the store for its intriguing selection that always presents new pieces that can’t be missed, highlighting the owner Barbara's interesting personality and creative vision, which makes shopping there a delightful experience.
Worst Review: Michelle criticized the owner for making unkind remarks about locals and expressed strong disapproval of the situation, leading to her decision not to give business to the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 27
Store Phone Number: 8456474661