Touch of Class Jewelers, located at 705 US-70, Dickson, TN 37055, is renowned for its exceptional engagement ring creation and overall jewelry services. With over 34 years of experience in the Dickson County area, they have built a reputation for quality and trustworthiness, serving families across generations. The store provides a wide range of options, including custom-designed engagement rings, diamond sales, bridal specialties, and expert jewelry repair.
Clients appreciate the personalized service and attention provided by the knowledgeable staff, which includes Ken and Teresa Perales. Many reviews highlight the warm and welcoming atmosphere, with customers feeling valued during their visits. The store is known for its precise ring sizing and excellent cleaning services, leaving rings sparkling like new.
However, mixed feedback varies from satisfaction with the craftsmanship to some concerns regarding appraisal values provided, with one customer feeling their ring's appraisal was undervalued compared to another jeweler.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: Omar commends Touch of Class for their classy and attentive service while praising the quality of jewelry cleaning. He appreciates how the staff makes every visit feel important and memorable.
Worst Review: Mackenzie expresses dissatisfaction with the appraisal service, feeling that the offered price for her valuable ring was far below its worth, leading her to seek assistance elsewhere.
Opening Hours:
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff members: Ken and Teresa Perales
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 186
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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.