A Touch of Gold, located at 3 Mendon Ionia Road in Mendon, NY, is a charming local jewelry store known for its personalized approach to engagement ring creation. Situated in Monroe County, this family-owned business offers a warm atmosphere where customers feel welcomed and valued. With a commitment to high-quality craftsmanship and attentive service, the team specializes in custom jewelry design, ensuring that each ring is as unique as the love story it represents.
The store operates with a clear focus on customer satisfaction, with many reviews praising the skilled staff for their friendly demeanor and professionalism. Owners Tim and Wendy Jo are particularly noted for their expertise in jewelry repair and custom creations, making customers feel like part of the family as they navigate the often-emotional journey of selecting or designing an engagement ring.
Customer Sentiment: Around 85% of clients are extremely satisfied, while 10% have had neutral experiences and 5% faced challenges with specific services.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Charles loved the exceptional service and fantastic prices, commending the welcoming atmosphere and attentive support he received during his visit.
Worst Review: Stacey felt that her request for a resizing wasn't adequately addressed, leading to a less-than-satisfactory experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 43
Store Phone Number: 5856244870