Towns Jewelers in Washington DC

Town Jewelers Inc, located at 3305 Connecticut Ave NW, Washington, DC 20008, operates under the ownership of Ali Forghani and his son, Hamid Forghani. This family-owned business has been an integral part of the Cleveland Park community since 1976, specializing in creating custom engagement rings and providing a range of jewelry services.

The store offers personalized consultations for engagement ring design, handling everything from intricate custom designs to repairs and appraisals. The team is praised for their exceptional customer service, with many patrons highlighting the genuine care and attention provided by the staff. The welcoming environment encourages customers to explore their options, allowing for a memorable experience in selecting the perfect engagement ring.

Operating hours are as follows:
| Day | Hours |
|------------|-------------------|
| Monday | 10:00 AM - 4:00 PM|
| Tuesday | 10:00 AM - 4:00 PM|
| Wednesday | Closed |
| Thursday | 10:00 AM - 4:00 PM|
| Friday | 10:00 AM - 5:00 PM|
| Saturday | 10:00 AM - 4:00 PM|
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The sentiment analysis from 261 customer reviews indicates a positively inclined atmosphere toward Town Jewelers. Positive feedback accounts for approximately 85%, with neutral sentiments at around 10%, and negative reviews comprising about 5%.

Best Review:
A patron expressed appreciation for the genuine rapport developed with Ali, noting that the transparent communications and attentive service in designing their wedding rings far exceeded their expectations.

Worst Review:
Another customer recounted a frustrating experience with rudeness from the staff, feeling that they were dismissed and required to have an appointment just to enter, which detracted significantly from their impression of the business.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.