Townsend Fine Jewelry, located at 18 Main St. in Townsend, MA, has established itself as a beloved local destination for those looking to create custom engagement rings. Situated in the charming Hannaford Plaza, this family-owned shop offers a warm, personal touch that resonates with customers throughout the community.
Owned and operated by the knowledgeable Harry, the store features a diverse selection of engagement rings, wedding bands, and a wide array of jewelry options, including natural and lab-created gemstones. Customers rave about the personalized service they receive, with Harry taking the time to understand their vision while providing expert guidance in designing unique pieces. The shop also offers intricate jewelry repair and customization services, ensuring each piece is crafted to perfection.
While many clients are thrilled with their experiences, about 80% express high satisfaction with the quality and service, a small fraction has raised concerns, particularly regarding pricing on certain repairs or services that felt higher than expected.
Opening Hours:
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Best Review: Todd praised Townsend Fine Jewelry for its exquisite craftsmanship and reasonable pricing, highlighting how Harry's unique creations have made him a loyal customer for years.
Worst Review: Matt voiced his disappointment regarding a simple repair that felt overpriced, leaving him hesitant to return for future services.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 21
Store Phone Number: 9785970000