T.R. Jewelers, located at 21J Plaza Drive, Travelers Rest, SC, is a beloved local establishment known for its personalized engagement ring creation services. This family-owned jewelry store prides itself on offering a unique, pleasant, and knowledgeable experience for every customer, regardless of budget.
The team, led by owner Tracy Robertson, is dedicated to creating stunning custom jewelry pieces while providing exceptional customer service. Reviewers often mention the friendly atmosphere and the attentive staff who take the time to understand their needs and provide guidance throughout the jewelry design process. Many customers appreciate the value and quality of the craftsmanship, but a few have reported issues with communication and service delays.
Customer Sentiment: Approximately 80% of customers express high levels of satisfaction, while 10% have shared neutral experiences and 10% have faced challenges.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Best Review: Regina praised T.R. Jewelers for its warm, family-oriented service and the excellent selection available, noting a commitment to making each experience special.
Worst Review: Jessica expressed disappointment regarding the delays and lack of communication when resizing her wedding band, leading to frustration.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 59