Tran Jewelry is situated at 582 Columbia Rd, Dorchester, MA 02125, and can be contacted at (617) 287-0145. This jewelry store offers a variety of services, including the creation of custom engagement rings and jewelry repairs, catering to the local community for over 30 years in Suffolk County.
The store has gathered a total of 39 reviews, reflecting diverse customer experiences. On platforms like Google, it currently holds a rating of 4.2 based on 36 reviews, indicating a generally positive reception among customers who appreciate the store's jewelry selection and customer service. On the other hand, Yelp presents a less favorable perspective, with a rating of 2.3 from 3 reviews, and many customers reporting issues with piercing services and inadequate customer support.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Positive reviews frequently commend the store for its customer service and selection of jewelry, with specific praise for the engagement ring experiences. In contrast, negative reviews often highlight concerns regarding piercing practices and customer service deficits.
Best Review:
A customer named Meli noted the neighborhood feel of the shop and commended the cleanliness and customer service, especially praising their piercing service for its affordable price and quality.
Worst Review:
Nazare described a negative experience with a nose piercing, stating that improper techniques led to complications and that the customer service was unsatisfactory during the ordeal.
Opening Hours:
- Friday: 10 AM – 5:30 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM – 5:30 PM
- Wednesday: 10 AM – 5:30 PM
- Thursday: 10 AM – 5:30 PM
Staff members mentioned include Mimi T., who is noted as the Business Manager.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 39
Store Phone Number: 6172870145