Trenton Jewelers, located at 2355 West Rd, Trenton, MI, is a cherished local spot for crafting stunning engagement rings. With a long-standing presence in the community, they pride themselves on quality craftsmanship and personal service. The shop is well-regarded in Wayne County and features a dedicated team led by owner Wayne, who is known for his expertise and friendly demeanor.
The staff here are not just jewelers; they are passionate about helping customers realize their unique visions. From selecting the perfect diamond to designing a custom ring that fits both style and budget, they go above and beyond to ensure a positive experience. Many reviews highlight the outstanding customer service, noting how the team listens to ideas and offers thoughtful suggestions throughout the design process.
Customer Sentiment: Approximately 80% of clients express high satisfaction with their experience, while 10% share neutral feedback and another 10% have faced some issues during the service.
Opening Hours:
Monday to Wednesday: 10:00 AM – 6:00 PM
Thursday to Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Amanda praised the exceptional service provided by Wayne, who took the time to help her find the perfect wedding band to match her engagement ring, stating it was a genuinely enjoyable experience.
Worst Review: Andrew expressed disappointment with the quality of a recent repair, stating that a watch battery replacement did not hold up, and he felt the workmanship was lacking.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 348
Store Phone Number: 7346760188