Steve Trevino Fine Jewelers, located at 805 19th St Ste 2, Hondo, TX 78861, is a family-owned jewelry store renowned for its exceptional engagement ring creation and personalized service. Operating in Medina County, this jeweler has built a strong reputation in the community, established since 2003. Customers appreciate the craftsmanship and attention to detail that owners Steve and Sonia Trevino provide, often noting their ability to listen to specific requests and exceed expectations.
The store operates with the following hours:
- Tuesday 9 am – 5 pm
- Wednesday 9 am – 5 pm
- Thursday 9 am – 5 pm
- Friday 9 am – 5 pm
- Saturday 10 am – 3 pm
- Sunday Closed
- Monday Closed
Overall Sentiment from Online Customer Reviews:
The store has received a total of 15 reviews, with an estimated 90% reflecting positive sentiments, around 7% neutral, and about 3% negative. Customers frequently commend the friendly atmosphere and quality of products, particularly praising the custom engagement rings created by the shop.
Best Review:
Nelda described the professionalism and warm customer service she received. She emphasized the expert craftsmanship of her engagement ring and noted that both Steve and his wife listened attentively to her needs, resulting in a stunning, custom piece.
Worst Review:
One customer expressed dissatisfaction with the turnaround time for a simple repair, feeling it took longer than expected, which slightly marred their experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 15