Tropiano & Son Jewelers, located at 28 W Somerset St, Raritan, NJ, is a cherished local establishment known for its engagement ring creation services and personalized jewelry experiences. This family-owned business has been a part of the community since 1936, building a strong reputation in Somerset County for both its custom designs and impeccable service.
Staffed by a knowledgeable and friendly team, including Megan and Ray, Tropiano & Son excels in guiding clients through the process of designing the perfect engagement ring. Customers often appreciate the pressure-free environment, noting how staff members take the time to understand their preferences and offer expert advice tailored to individual needs. The shop's dedicated approach fosters trust, making it a favorite for couples embarking on their engagement journey.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experience, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:30 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Edward praised the exceptional customer service, especially appreciating a free repair of his watch clasp, which left him with a positive impression of the store's generosity and care.
Worst Review: Craig felt overlooked when the store failed to follow up on a custom wedding band inquiry, expressing disappointment despite initially positive interactions.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 97
Store Phone Number: 9087251028