Turmusaya Jewelry, located at 8527 S Harlem Ave, Burbank, IL, serves the community with a focus on Middle Eastern jewelry, particularly specializing in the creation of custom engagement rings. The store operates within Cook County and prides itself on offering a wide range of high-quality gold jewelry, ensuring customers find unique pieces that reflect their personal style.

With a total of 173 reviews collected from various platforms, customer experiences vary. Positive reviews frequently highlight the outstanding customer service, friendly staff, and reasonable pricing, making it a preferred choice for those seeking engagement rings. Customers have praised the expertise of the team and their dedication to assisting clients in choosing the perfect ring.

However, some negative feedback has emerged regarding the customer service experience, with reports of unwelcoming behavior from staff members. These contrasting experiences indicate a need for improvement in the customer engagement process to ensure consistency.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | Closed |

**Staff Members:**
- Not specified

Best Review:
Nesreen noted that Turmusaya Jewelry provided a great price on a wedding set, praising the beautiful packaging and the wide selection available.

Worst Review:
Rami expressed disappointment in the service received, describing the staff as unfriendly and unhelpful during his visit, leading him to leave without making a purchase.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.