Twin City Gold is a well-established jeweler located at 38 Alfred Street, Biddeford, ME 04005. With over 50 years of experience, they specialize in creating stunning engagement rings and offer a wide selection of fine jewelry, including pre-owned and estate pieces. The skilled staff is dedicated to providing exceptional customer service, making the experience of designing an engagement ring both enjoyable and personalized. They also offer services such as jewelry repair and watch battery replacement.

The shop operates under the knowledgeable direction of owner Tom Sangillo, who has helped establish Twin City Gold as a trusted name in the jewelry industry. The team's extensive experience ensures clients receive high-quality service as they navigate the process of creating the perfect engagement ring.

Customers have shared 59 reviews, reflecting a mix of sentiments regarding their experiences with Twin City Gold.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Positive reviews highlight the friendly and knowledgeable staff who go above and beyond to assist customers in finding or creating the ideal piece of jewelry. However, some negative feedback mentions experiences where customers felt undervalued, particularly when trying to sell larger items.

Best Review:
Amanda praised the team for treating customers like family and noted the fairness in pricing, emphasizing a welcoming atmosphere during her visit.

Worst Review:
R.W. was dissatisfied, feeling that the staff showed little interest in larger items, which led him to take his business elsewhere, citing a sense that the shop had outgrown its customer service roots.

Opening Hours:
- Monday: 9 AM - 4 PM
- Tuesday: 9 AM - 4 PM
- Wednesday: 9 AM - 4 PM
- Thursday: 9 AM - 4 PM
- Friday: 9 AM - 4 PM
- Saturday: Closed
- Sunday: Closed

Staff:
Tom Sangillo (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.